Shipping Policy

Last Updated: September 17, 2026

Thank you for visiting our website and purchasing our products. We are committed to providing reliable and efficient shipping services. Please review the following shipping policy before placing your order.

1. Order Processing

Orders are typically processed and shipped within 1–3 business days.

Processing times do not include weekends or public holidays. Once your order has shipped, you will receive an order notification with tracking information.

During promotional events, product launches, or periods of high order volume, processing times may be slightly longer.

2. Shipping Times

Once an order has been shipped, standard delivery within the United States generally takes 3–7 business days.

Actual delivery times may vary depending on:

• Shipping destination

• Carrier conditions

• Severe weather or natural disasters

• Holidays and peak shipping periods

• Customs or other circumstances beyond our control

Shipping times are estimates and are not guaranteed delivery dates.

3. Shipping Costs

Shipping costs are calculated based on factors such as the order amount, shipping destination, and selected shipping method.

If your order qualifies for free shipping, the applicable free shipping option will be displayed at checkout.

The final shipping cost will be shown before you complete your purchase.

4. Order Tracking

Once your order has shipped, we will provide you with a tracking number.

You can use the tracking number to check the current status of your shipment.

If tracking information does not appear immediately, please allow 24–48 hours for the carrier's system to update.

5. Shipping Address

Please make sure your shipping name, address, city, state, and ZIP code are correct before placing your order.

Once an order has been shipped, we may not be able to change the shipping address.

If an order is returned, redirected, or requires additional shipping because of an incorrect address provided by the customer, additional shipping costs may be the customer's responsibility.

6. Delayed or Lost Packages

If your order has not arrived within the estimated delivery timeframe, please first check the latest tracking information using your tracking number.

If the tracking information has not been updated for an extended period, please contact our customer service team. We will assist you in contacting the carrier and checking the status of your shipment.

For packages confirmed as lost by the carrier, we will review the situation and provide an appropriate resolution based on the circumstances.

7. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible after delivery and provide your order information along with photos of the package and/or damaged products so that we can review the issue.

8. Circumstances Beyond Our Control

We are not responsible for delays caused by severe weather, natural disasters, public events, carrier delays, transportation issues, or other circumstances beyond our reasonable control.

9. Contact Us

If you have any questions regarding your order, shipping, or this Shipping Policy, please contact us through the contact information provided on our website.

We will do our best to assist you as quickly as possible.